- Clothing is picked up at our Headquarters at 4300 Indianola Avenue, Columbus, OH 43214.
- You are responsible for picking up your clothing on the scheduled date and time. Clothing may be picked up by a friend or relative. Whoever is picking up the clothing order must be able to provide Charity Newsies staff with your application number.
- When arriving at Charity Newsies for your appointment, park in a numbered parking space and contact Charity Newsies staff by texting the phone number on the sign in your parking space.
- In your text message, include your parking spot number as well as your application number. Charity Newsies staff will get your order ready and deliver it directly to your car.
- Please stay in your car throughout this process.
IMPORTANT INFORMATION
- Children are not required to be present during pick-up. We do not provide school excuses. We recommend you bring a shirt and pair of pants that fit each child to check sizing during pick-up.
- Do NOT bring pets.
- There will be NO access to our bathrooms or building for any reason.
- Once the application is submitted, NO CHANGES can be made to the application.
- Clothing pick-up appointments CANNOT be rescheduled for any reason. Please do not call to reschedule an appointment. You can have someone else pick up the clothing (give them your Application Number) or see below for picking up clothing after a missed pick-up appointment.
- If you miss your clothing pick-up appointment, you have one week from your original appointment to pick up the clothing. Charity Newsies will contact you directly by text and email to notify you of a missed pick-up appointment.
- Clothing CANNOT be exchanged or returned. Verify that you have received the correct clothing that was requested before leaving Charity Newsies during your appointment pick-up. Clothing is provided based on the school and clothing sizes selected.